LEGAL INFORMATION

Privacy Policy

Learn how Sinhastha Kumbh Mela collects, uses, stores, and protects your personal information.

At Sinhastha Kumbh Mela, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
01

Information We Collect

We may collect the following information when you contact us, make an enquiry, or book our services:

  • Customer name
  • Mobile number
  • Email address
  • Address and location details
  • Booking and travel-related information
  • Payment and transaction details
  • Identification or other information required for booking or service delivery
  • Any other information voluntarily provided by the customer
02

How We Use Your Information

We may use the information collected to:

  • Process and manage bookings and enquiries
  • Provide requested travel, accommodation, transportation, or other services
  • Contact customers regarding their bookings or enquiries
  • Send booking confirmations, updates, and important service information
  • Process payments and refunds where applicable
  • Improve our services and customer experience
  • Comply with applicable legal and regulatory requirements
03

Sharing of Information

We do not sell or rent customers' personal information.

Where necessary to provide our services, information may be shared with relevant service providers, such as transportation providers, accommodation providers, payment service providers, or other partners involved in fulfilling the customer's booking.

We may also disclose information when required by law, government authorities, or legal proceedings.

04

Payment Information

Payments may be processed through third-party payment service providers. We may not directly store complete payment card, banking, or other sensitive payment credentials on our systems.

Customers should review the privacy policies of the applicable payment provider for information about how their payment data is handled.

05

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

06

Data Security

We take reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

07

Third-Party Services

Our website may contain links to or use services provided by third parties. We are not responsible for the privacy practices, content, or security of third-party websites or services.

Customers are encouraged to review the privacy policies of third-party services before providing their personal information.

08

Data Retention

We retain customer information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, and comply with applicable legal or regulatory requirements.

09

Children's Privacy

Our services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

10

Your Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally permitted
  • Withdraw consent where processing is based on consent
  • Raise a concern regarding the handling of your personal information

To exercise any applicable rights, you may contact us using the details provided on our website.

11

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws.

Any updated version will be published on this page with the revised "Last Updated" date.

12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Sinhastha Kumbh Mela

Email: [Your Email Address]
Phone: [Your Contact Number]
Address: [Your Business Address]